This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our platform. We are committed to ensuring your privacy and safeguarding your personal data.
1. Personal Information: When you register for an account, we collect personal information such as your name, email address, payment details, and other contact information.
2. Uploaded Files: We collect and store the files you upload to our platform, as well as any metadata associated with those files.
3. Usage Data: We collect information about your interactions with our platform, including your IP address, browser type, operating system, referring URLs, and pages viewed. This data helps us improve our services.
1. To Provide Services: We use your personal information to create and manage your account, facilitate file uploads and downloads, process payments, and provide customer support.
2. To Improve Our Platform: We use usage data to analyze trends, monitor usage, and enhance the functionality and user experience of our platform.
3. To Communicate with You: We may use your contact information to send you updates, newsletters, marketing communications, and other information related to our services. You can opt out of these communications at any time.
4. To Ensure Security: We use your information to detect, prevent, and address security issues and fraudulent activities.
1. With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
2. For Legal Reasons: We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, and safety of our platform, users, and the public.
3. With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and email delivery. These providers are contractually obligated to protect your information and use it solely for the purposes we specify.
We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Uploaded files and related data are retained according to our retention policy, which you can review in your account settings.
1. Access and Correction: You have the right to access and update your personal information through your account settings.
2. Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.
3. Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in those communications.
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our platform and updating the effective date. Your continued use of our services after the changes take effect constitutes your acceptance of the revised policy.
